Path complete
You’ve reached the end of this path. Here’s what it covered, and where to go next.
The craft here is turning a kickoff’s sticky notes into a service blueprint, and the blueprint into a platform that follows the storm. The fieldwork across 14 sites came later and sharpened it.
Arcos, IncHow a service blueprint from the kickoff turned a planned UI refresh into a platform built around the storm, what it took to ship that through two rounds of scope cuts, and what 2.5 months of fieldwork across 14 utility sites added afterward.I built the prototype people tested at the Linemen’s Rodeo. What linemen and foremen did with it changed entry from one person to a whole crew and made the work order required, before production code was written.
Arcos, IncA lineman kept a paper notebook to check his time entry against, because payroll had gotten it wrong before. Building mobile time entry for utility field crews at Arcos meant tracing that notebook back to two mistakes baked into the data model, not the screen.Systems craft is the reason for this stop. Harmony was intended to carry design intent to designers, engineers and AI coding agents.
Arcos, IncHarmony was intended to carry design intent to designers, engineers and AI coding agents. Building two prior systems shaped the architecture.